Store Policy


Shipping

As our store is just now opening, I am still in the process of arranging the best and quickest way to prepare shipments.


Sold Out Items

Please keep in mind that all items in the store are handmade by myself. If an item is out of stock, sign up for our newsletter with the item that you are looking for.

Many of our supplies are bought internationally online from Etsy, where I cannot control the shipping speed. Please be aware that some materials may take almost a month for me to receive. Once I receive those materials, I will restock the product and work as quickly as I can to get it back in stock.


Return Policy

You can return an item only 30 days after it has been shipped.

Your refund will be issued to the same credit card you used for the original purchase. Shipping and handling costs are not refundable. Any item listed under $10 is not refundable.

If you mail in your return, you will receive an email confirmation. Please allow up to 2 weeks for the credit to be reflected in your account. Allow up to 2 billing cycles for the credit to appear on your credit card statement.

We may modify this Return Policy at any time effective upon its posting. Your use of our products and services constitutes your acceptance to this Return Policy and any updates.


Terms of Service

THIS WEBSITE AND ALL Beyond the Waves THEREOF ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Beyond the Waves DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IF YOU RELY ON THIS WEBSITE OR ANY INFORMATION, PRODUCT OR SERVICE AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. Beyond the Waves DOES NOT WARRANT THAT THE SITE WILL OPERATE OR PERFORM IN A MANNER THAT IS UNINTERRUPTED OR ERROR-FREE, OR THAT THE SITE OR HOST SERVER WILL BE MAINTAINED FREE OF VIRUSES OR OTHER HARMFUL CODE. Beyond the Waves MAKES NO WARRANTIES THAT THE INFORMATION, PRODUCTS AND SERVICES PRESENTED ON THE SITE IS CURRENT, UP-TO-DATE, OR ACCURATE. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE FOREGOING SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

UNDER NO CIRCUMSTANCES AND REGARDLESS OF LEGAL THEORY, WHETHER IN TORT, CONTRACT OR OTHERWISE, WILL Beyond the Waves BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, AND REGARDLESS OF CHARACTER, INCLUDING WITHOUT LIMITATION, ANY DAMAGES RELATING TO YOUR USE OF THIS WEBSITE, ANY PRODUCT OR SERVICE LINKED TO FROM OR ADVERTISED OR PROMOTED ON THIS WEBSITE, LOST DATA, COMPUTER FAILURE OR MALFUNCTIONING, OR OTHERWISE. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE FOREGOING SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. YOU AGREE TO THIS ALLOCATION OF RISK IN RELATION TO YOUR USE OF THE SITE.


Privacy Policy

This Beyond the Waves Privacy Policy describes how we collect and use your information through a variety of digital means. By accessing or using this website, mobile application or other Beyond the Waves product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. Beyond the Waves may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.

While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it's most meaningful to you.

COLLECTING INFORMATION

WHAT YOU GIVE US

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, birth date, email and physical address, telephone number, gender, location (GPS) information, and when necessary, credit card information.

WHAT WE COLLECT FROM YOU

We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

WHAT WE COLLECT FROM OTHER NIKE INTERACTIONS AND THIRD PARTIES

We may combine information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.

CHILDREN'S PRIVACY

We do not knowingly collect or solicit personal information from children under 13.

USING INFORMATION

We may use your information to do the following:

ENABLE YOUR USE Enhance, customize and personalize your Beyond the Waves experiences and communications

OPERATE, IMPROVE AND ANALYZE Send you administrative messages and other information about Beyond the Waves. Communicate with you about your purchase, account information or customer service

PROVIDE AND CONDUCT MARKETING AND PROMOTIONS

  • Communicate with you about our products, services and events, and for other promotional purposes

  • Administer contests, promotions, events, surveys or other features

  • Display relevant marketing to you